Hospice East Rand Services
Our Services – Counseling and Bereavement Services
The changing dynamics of family life brought about by serious illness can impair communication and cause fear and anguish. With their specialised training and skills, our Hospice social workers are on hand to discuss your concerns. Any social concerns are handled by our Hospice social workers.
Having these counselling services available can make a meaningful difference to patients and families enabling them to be more effectively involved in all aspects of care.
As part of our holistic approach we offer bereavement counselling to families of patients who have suffered the loss of a loved one. This type of counselling is on a one on one basis to assist family members.
Patients needing Hospice care can contact us themselves, via a family member, patient’s doctor, social workers or another appropriate person. The important thing to note is that the patient must want Hospice care and be aware that we have been approached. Patients can be registered by phoning the Intake Officer on 011 422 1531 between the hours of 09:00 am and 15:00 pm, Monday to Friday or by email on firstname.lastname@example.org.
Once intake documentation has been completed and the medical report from the patient’s doctor has been received, Hospice East Rand will evaluate the supplied information to ensure the patient meets the palliative care criteria for care after which a nursing sister will do an assessment visit. Download the Medical Report Form.
Most medical aids cover care with Hospice and all accounts for care and medication are submitted to them for payment.
Non medical aid patients are charged a set fee at the end of each month but provision of our services is not dependent on the ability to pay.