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Hospice East Rand Services

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Getting Care

Patients needing Hospice care can contact us themselves, via a family member, patient’s doctor, social workers or another appropriate person. The important thing to note is that the patient must want Hospice care and be aware that we have been approached. Patients can be registered by phoning the Intake Officer on 011 422 1531 between the hours of 09:00 am and 15:00 pm, Monday to Friday or by email on intake@hospiceeastrand.co.za.

Once intake documentation has been completed and the medical report from the patient’s doctor has been received, Hospice East Rand will evaluate the supplied information to ensure the patient meets the palliative care criteria for care after which a nursing sister will do an assessment visit. Download the Medical Report Form.

Most medical aids cover care with Hospice and all accounts for care and medication are submitted to them for payment.

Non medical aid patients are charged a set fee at the end of each month but provision of our services is not dependent on the ability to pay.